General Information
Check-In Guide
Greetings From Grand Pines Motel, we appreciated that you choose us for your Hayward, WI getaway! We have prepared this guide to help you get the most out of your stay at our resort.
Please let me know if there is anythings we can do to make you stay better
Please call Mandi if you need extra supplies or general information at 715-415-7797. If Mandi doesn’t respond or it is an Emergency please call or Text Mike Best at 715-558-4014.
At checkout please put all linens in the laundry bag for the safely of our staff or there will be a $50 charge
*** Please also drop key on the lock box next to room 41 at check out.
Due to the extra time needed to clean the room. We must have you checked out at 10 a.m.
Check in 3:00 p.m
Check out 10:00 a.m
No early or late checkin/out are permitted
Are we are enjoyed ourselves, there are a few important items we would like to remind you of:
- We do not allow grilling on back decks. We offer complimentary charcoal grills for our guests to be used out front but not on the sidewalk
- We asked that do NOT clean fish inside motel rooms. There is a fish cleaning table located behind the motel
- No smoking in motel rooms. There will be a $250 charge of evidence of smoking in room
- We regret that we do not have accommodations for pets. We change a cleaning fee of $250 if we find evidence of pet(s) in the room
Thank you for staying with us & we appreciate your awareness of these details. This will help us ensure a wonderful & comfortable stay for all of our guests in the future!!
Have a safe home & look forward to seeing you again!!
Welcome to Grand Pines Resort and Motel
Any question, call or txt Mandi at 715-414-7797
Restaurants:
We have many great restaurants in the area. Three restaurants less than a mile from the resort are:
Powell’s on Round Lake 715-915-1111
The Dock Bar & Grill 715-558-7277
Tamarack Farms Winery 715-699-1375
There is still firewood for sale by the motel and kayaks and paddle boards to rent. Give a call if you are interested 715-415-7797
Guide Team Fishing Services
Specializing in Walleye, Bass, Crappies and Panfish!
Full Day Fishing $500 Includes:
- 8 hours of fishing
- Here on Round Lake (Big or Little)
- 3 total people, include guide
- All bait, tackle, rods, and reels
Half day Fishing $250 Includes:
- 4 hours of fishing
- Here on Round Lake (Big or Little)
- 3 total people, including guide
- All bait, tackle, rods, and reels
What You Need to Bring:
- WI Fishing License
- Weather Appropriate Clothing
- Sunglasses/Sun Screen/ Hat
- Any Food and Beverages
To make reservation for any of above
packages contact:
Noah Glitto text or call to 612-616-6287
Policies
Grand Pines Resort Lodging Policies | Check-in and Check-out Times | Reservation & Cancellation Policies
For General Information you can call or Txt Mandi at 715-415-7797.
In the event that you have an emergency and cannot get ahold of Mandi you can call or Txt the owner Mike Best at 715-558-4014.
In the event that you have issues with your reservation and need to talk to management you can contact Mike Best at 715-558-4014.
Cabin Ownership
All of our cabins are individually owned, and are operated by independent Management Company. Because of this, all guests are required to sign a rental agreement stating some of the policies listed below. In addition, guests are not permitted to remove any items from the cabins or porches. Contents of the cabin are photographed and inventoried, and missing items will result in a loss of the security deposit outlined below.
Notice (Updated 6/5/2022)
I understand and agree to the following Notice:
All of the Cabins for rent at Grand Pines Resort are owned by individual owners. Grand Pines Resort Management has contracts with all of the current cabin owners and they are under contract to honor all reservations on the books for one year to protect our guests in the event that they decide to sell their cabin or pull out of the rental pool. In the event that an owner decides not to honor the rental contract or in the event that a cabin is fore closed on or faces short sale there is a chance that the cabin you have put a deposit down on may not be available. In the event that this happens Grand Pines Resort Management will try to move you to a comparable cabin. If there is not a comparable cabin available you will be refunded your deposit.
By providing Grand Pines Resort Management with the deposit requested, you have agreed that you are aware of the notice above and you agree that you cannot hold Grand Pines Resort or any cabin owner liable for damages in the event that your cabin is pulled out of the rental pool.
Summer, Fall and Winter Season Dates
Summer Season
Summer Season starts the Friday before Memorial Day weekend and runs to the Tuesday after Labor Day weekend. Cabins are rented weekly (Saturday to Saturday) during most of our Summer Season. We do allow a three night minimum from Memorial Day weekend up to the second weekend in June and also from the last week week in August to Labor Day weekend. Motel stays require a two night minimum on the weekends. Cabin rentals include a pontoon with the stay in the summer season.
Fall Season
Fall season runs the Tuesday after Labor Day weekend to the 2nd Sunday in October. All cabins require a two night minimum stay during the fall season. Motel rooms require a two night minimum the weekends of Fat Tire, Fall Festival and Cranberry Festival. Cabin rental includes a pontoon with stay in the fall season.
Winter Season Dates
Winter season runs from the 2nd Sunday in October to the Friday before Memorial Day weekend. All cabins require a two night minimum stay during the winter season. Pontoons are not included with winter season rates.
Check-In and Out Times
Summer Season, check-in time is 4 p.m. and check-out time is 9 a.m. in all cabins.
Fall and Winter Season, check-in time is 3 p.m. and check-out time is 10 a.m. in all cabins.
Motel Rooms year round check-in time is 3 p.m. and check-out time is 10 a.m.
Booking Fee
Cabin stays of 2 or 3 nights will be charged a booking fee of $25, plus tax. Cabin stays of 4 nights or longer will be charged $50, plus tax. This Booking Fee will be charged when the reservation is made, along with the deposit. This Booking Fee will not be refunded if a cancellation is made. Motel stays are not charged a Booking Fee.
Rates
All rates are subject to Wisconsin Sales Tax (5.5%) and local Room Tax (4.0%).
Reservation Deposits
All reservations require a deposit of 1/2 down for all cabin rentals and 1 night stay for all motel rentals at time of booking.
Birkie weekend, we require 1/2 down for a deposit for cabins and motel units at the time of booking and payment in full at cancellation time (60 days prior). If booking within the 60 day cancellation time frame, total amount of booking is due at the time of booking. Again, payment in full is due at cancellation time (60 days prior).
Cancellation Policy
During Fall and Winter Season (Excluding Birkie Weekend), our cancellation policy is 7 days prior to arrival for cabins and 48 hours prior to arrival for motel rooms. This means that if you cancel at least 7 days or 48 hours before your check-in time, you will receive a refund of your deposit. If you cancel within the 7 days or 48 hours, we will keep the deposit.
Birkie Weekend, our cancellation policy is 60 days prior to arrival. This means that if you cancel at least 60 days before your check-in date, you will receive a refund of your deposit. If you cancel within the 60 days, we will keep all monies paid.
During Summer Season, our cancellation policy is 60 days prior to arrival. This means that if you cancel at least 60 days before your check-in date, you will receive a refund of your deposit. Motel cancellation policy is 7 days prior to arrival.
Keys
We charge guests a $15 fee for any lost cabin or motel keys and $30 for any lost pontoon keys.
Non-Smoking
All of our cabins and motel rooms are non-smoking. If we find evidence of smoking we will charge a cleaning fee of $500/cabin and $250/motel room.
Extra Person(s) Charge
All guests age 6 and older, above the maximum capacity for cabin or motel room are charged $25/night, per person, plus tax. We do not provide additional bedding.
Pets
We do not allow pets of any size or type at Grand Pines Resort. There are kennels in Hayward; if you would like information about these, please contact us. If we find a pet or evidence that one has been here during your stay, we will charge a cleaning fee of $500 per cabin or $250 per motel room.